Comprehensive Privacy Policy

1. Introduction & Regulatory Scope

The Disciplined Trader ("we", "us", or "our") operates <a href="https://tdtfx.com/">https://tdtfx.com</a>. We are committed to processing personal information ethically and in compliance with global privacy legislation, including South Africa’s Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR) for European residents, and the California Consumer Privacy Act (CCPA) where applicable.

This Privacy Policy governs all data collected across our web domain, community portals, communication channels (such as Telegram, WhatsApp, or Discord), and subscription forms.

2. Information We Collect

We collect personal information through direct interactions and automated site telemetry:

• Directly Provided Information:

  • Identity & Contact Data: First name, surname, email address, phone/WhatsApp number, country of residence, and social media handles.

  • Community Data: Forum messages, chat contributions, feedback forms, and support requests submitted to our team.

  • Transaction & Billing Data: Payment confirmation metadata processed via third-party gateways (we do not store credit card numbers or banking passwords on our servers).

• Automated Data (Telemetry & Cookies):

  • Device & Technical Data: IP address, browser type and version, time zone setting, operating system, and hardware identifiers.

  • Usage Data: Video view durations (e.g., MP4 intro/educational video interactions), page load speeds, clickstreams, and referring URLs.

3. Legal Basis and Purpose of Processing

We process personal data under the following legal bases:

4. Financial Data & Third-Party Broker Integration

• No Financial Control: The Disciplined Trader is strictly an educational platform. We do not manage client funds, hold deposits, or maintain access to your brokerage accounts.

• Third-Party Links: Our website and community channels may contain referral links to external brokerage platforms or charting tools. We are not responsible for the privacy practices of third-party platforms. Always review their terms before transferring funds or personal data.

5. Data Sharing and International Transfers

We do not sell, rent, or trade your personal data. We share data only with trusted service providers operating under strict data processing agreements:

• Cloud hosting and Content Delivery Networks (CDNs).

• Email marketing platforms and CRM systems.

• Community infrastructure services (e.g., Discord/Telegram integrations).

If data is transferred outside South Africa or your home jurisdiction, we ensure appropriate safeguards (such as Standard Contractual Clauses or equivalent POPIA cross-border transfer guarantees) are enforced.

6. Data Retention and Security

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. We enforce technical measures—including TLS/SSL encryption for media assets and site traffic, strict access control, and firewalls—to protect against unauthorized access, loss, or alteration.

7. Your Statutory Rights

Subject to your local data protection laws, you possess the right to:

1. Access: Request a copy of the personal information we hold about you.

2. Correction: Request rectification of inaccurate or incomplete data.

3. Erasure ("Right to be Forgotten"): Request deletion of personal data where processing is no longer required.

4. Objection & Opt-Out: Unsubscribe from direct marketing communications at any time via the "Unsubscribe" link in any email or by contacting privacy@tdtfx.com.

5. Regulatory Complaint: Lodge a complaint with the Information Regulator (South Africa) or your local data protection authority.